Shipping policy
Shipping Policy
Packed with care, delivered with pride
We take pride in making sure every jar of beef tallow is securely packaged and shipped so it arrives just the way it should.
Timing
Most orders are processed and shipped within 2–3 business days. You’ll receive a confirmation email with tracking details as soon as your order is on its way.
Delivery
Once shipped, delivery times depend on the carrier, but we’ll keep you updated every step of the way.
If Something’s Off
We want your experience to be as smooth as possible. If your package shows up damaged or something isn’t right, please reach out within 3 days of delivery. We may ask for photos of the packaging and product to help us get things sorted quickly.
Questions?
We’re here to help — just drop us a note at customerservice@steaknshake.com anytime.