Refund policy

Our Return Policy
Because of the nature of our products, all sales are final.

If Something’s Not Right
We want you to be happy with your order. If your items arrive damaged, defective, or not what you expected, please let us know within 3 days of delivery so we can make it right.

To help us review, we’ll ask for photos of the product and packaging if shipping damage is the issue. Refunds, when approved, are issued to your original payment method.

Need a hand? Reach us anytime at customerservice@steaknshake.com — we’re here to help.